Advice you can trust

Seeking professional help to achieve your financial goals is an important investment. Independent investment and financial planning advice can help you achieve a secure future, free from financial worry. At Netto Financial Services we will:

• provide you with a consistently high level of professional service and personalised care
• act in good faith and with integrity
• offer advice only with regard to matters in which we are qualified and knowledgeable
• uphold the ethical standards of SAICA and FPI

In the event that you are dissatisfied with any aspect of our service, you should first contact us directly. Should you wish to pursue the complaint then you should address it in writing to the Operations Manager, Netto Financial Services at our postal address listed on our contact us page. If you remain dissatisfied with our response then you have the right to complain to the Financial Advisory and Intermediary Services Act (FAIS) ombudsman.

Please note the contact details of the FAIS ombudsman laid out below for your information.

Customer Contact Division:
The FAIS Ombud, P.O. Box 74571, Lynwood Ridge, 0040

Telephone: +27 0860 324 766

Email: info@faisombud.co.za
Website: www.faisombud.co.za